This Privacy Policy explains how Buildiners GmbH ("Buildiners", "we", "us" or "our") collects, uses, discloses and protects your personal data when you visit buildiners.life or interact with our services. We are committed to processing your data in accordance with the EU General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).
1. Data Controller
The controller responsible for your personal data is:
- Buildiners GmbH
- Reeperbahn 78, 20359 Hamburg, Germany
- Email: [email protected]
- Phone: +49 40 6612 9034
2. What Data We Collect
Depending on how you interact with us, we may collect the following categories of personal data:
- Contact data you provide via our quote request form, such as your name, email address, telephone number and project details.
- Communication data contained in emails, calls or messages you send us.
- Technical data automatically collected when you visit our website, such as your IP address, browser type, device information and pages viewed.
- Cookie data as described in our Cookie Policy.
3. How We Use Your Data
We process your personal data for the following purposes:
- To respond to your enquiries and prepare construction quotes;
- To provide, manage and improve our services;
- To communicate with you about projects, appointments and contracts;
- To comply with legal, tax and regulatory obligations;
- To analyse and improve the performance of our website.
4. Legal Basis for Processing
We rely on the following legal bases under Article 6 of the GDPR: your consent (Art. 6(1)(a)); the performance of a contract or pre-contractual steps (Art. 6(1)(b)); compliance with a legal obligation (Art. 6(1)(c)); and our legitimate interests in operating and securing our business (Art. 6(1)(f)).
5. Data Sharing
We do not sell your personal data. We may share it with trusted service providers (such as IT hosting, accounting and engineering partners) who process data on our behalf under appropriate data-processing agreements, and with public authorities where required by law.
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting or reporting requirements. Contractual and tax records are generally retained for up to ten years as required under German law.
7. Your Rights
Under the GDPR, you have the right to access, rectify, erase or restrict the processing of your personal data, the right to data portability, and the right to object to processing. Where processing is based on consent, you may withdraw it at any time. To exercise any of these rights, contact us at [email protected]. You also have the right to lodge a complaint with a supervisory authority, such as the Hamburg Commissioner for Data Protection and Freedom of Information.
8. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or alteration, including encrypted connections (TLS), access controls and regular security reviews.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be published on this page with a revised "Last updated" date.
10. Contact
If you have any questions about this Privacy Policy or how we handle your data, please contact us at [email protected] or by post at the address listed above.